Privacy Policy

PRIVACY POLICY SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. SECTION 2 - CONSENT How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at: Anze Strmec s.p., Finzgarjeva 2, 8000 Novo mesto, Slovenia E-mail: info@madinkcow.com, Tel:+386 31 685 699. SECTION 3 - DISCLOSURE We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. SECTION 4 - THIRD-PARTY SERVICES In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Payment made by Stripe Shopify Payments: The merchant understands and respects the privacy of its online visitors. The merchant will not share personally identifiable information on customers with third parties unless this is necessary to process a transaction. Neither will the store sell such information to any third parties unless the customer voluntarily and knowingly accepts this. SECTION 5 - SECURITY To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. SECTION 6 - AGE OF CONSENT By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. SECTION 7 – REVIEWS Comments represent opinions of website visitors. Claims in the comments are visitors' opinions based on their own perceptions or experience and are not a reflection of anything else. Claims in the comments are not sales advice and should not be considered as such. SECTION 8 - CHANGES TO THIS PRIVACY POLICY We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. SECTION 9 - QUESTIONS AND CONTACT INFORMATION If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at Anze Strmec s.p., Finzgarjeva 2, 8000 Novo mesto, Slovenia E-mail: info@madinkcow.com, Tel:+386 31 685 699. SECTION 10 - LIST OF COOKIES WE COLLECT We store your information in automatically managed databases and third-party databases: MadInkCow Dashboard (database manager) MailChimp (third party database) Zendesk (third party database) Google (third party database) Facebook (Third Party Database) HotJar (third party database) LinkedIn (Third Party Database) SendGrid (third party database) HubSpot (third party database) All third-party databases are in compliance with the Regulation on General Data Protection Data (GDPR) (EU) 2016/679. We do not share data with any other third party database. The table below lists the cookies we collect and what information they store. COOKIE name COOKIE Description CART The association with your shopping cart. CATEGORY_INFO Stores the category info on the page, that allows it to display pages more quickly. COMPARE The items that you have in the Compare Products list. CURRENCY Your preferred currency CUSTOMER An encrypted version of your customer id with the store. CUSTOMER_AUTH An indicator if you are currently logged into the store. CUSTOMER_INFO An encrypted version of the customer group you belong to. CUSTOMER_SEGMENT_ID S Stores the Customer Segment ID EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not. FRONTEND You sesssion ID on the server. GUEST-VIEW Allows guests to edit their orders. LAST_CATEGORY The last category you visited. LAST_PRODUCT The most recent product you have viewed. NEWMESSAGE Indicates whether a new message has been received. NO_CACHE Indicates whether it is allowed to use cache. PERSISTENT_SHOPPING_ CART A link to information about your cart and viewing history if you have asked the site. POLL The ID of any polls you have recently voted in. POLLN Information on what polls you have voted on. RECENTLYCOMPARED The items that you have recently compared. STF Information on products you have emailed to friends. STORE The store view or language you have selected. USER_ALLOWED_SAVE_ COOKIE Indicates whether a customer is allowed to use cookies. VIEWED_PRODUCT_IDS The products that you have recently viewed. WISHLIST An encrypted list of products added to your Wishlist. WISHLIST_CNT The number of items in your Wishlist. Cookies collected by Google and Facebook: Cookie name Purpose Duration Company _utma Website visitor statistics 2 years Google Analytics _utmb Website visitor statistics 30 minutes Google Analytics _utmc Website visitor statistics For the duration of the session Google Analytics _utmv Website visitor statistics For the duration of the session Google Analytics _utmz Website visitor statistics 6 months Google Analytics _ga Website visitor statistics 2 years Google Analytics _gat Website visitor statistics For the duration of the session Google Analytics _gid Website visitor statistics For the duration of the session Google Analytics collect Website visitor statistics For the duration of the session Google Analytics fr Facebook plugin execution 3 months Facebook tr Facebook plugin execution For the duration of the session Facebook